Stakeholders

Governmental Organization
Governmental Organization【Main Issues of Concern】
● Corporate governance ● Labor-management relations
● Occupational safety ● Compliance with all laws and regulations
‧ Participate in the promotion and briefing held by the competent authority
‧ Receive correspondence from the competent authority and assist in the promotion of various policies
‧ Maintain good interaction with the competent authority and keep updated with the latest laws and regulations

Contact: General Affairs Unit- Director Zhou │ Human Resources Unit- Manager Lin │ Service Unit- Commissioner Lin
TEL:(02)2389-9200 #704 / 720 / 736
Customer
Customer【Main Issues of Concern】
● Customer service ● Customer satisfaction ● Product quality
‧ Customer satisfaction survey
‧ Strengthen the promotion and training of personal information law and protect the privacy of customers
‧ Cooperate with customers' product, environment, responsibility, other requirements and inspections, and assist in prevention and continuous improvement

Contact: Academic Affairs Unit- Director Chen
TEL:(02)2389-9200 #705
Employees
Employees【Main Issues of Concern】
● Employee benefits ● Occupational health and safety
● Education, training and career development
‧ Regular labor-management meetings
‧ Provide employees with free health check and consultation on a regular basis
‧ Establish employee suggestion mailbox
‧ Allocate education and training budget

Contact: Human Resources Unit- Manager Lin
TEL:(02)2389-9200 #720
Shareholders / Investors
Shareholders / Investors【Main Issues of Concern】
● Company financial information ● Company operation status ● Company law compliance status
‧ Regularly announce operational overview and financial information
‧ Provide annual report of shareholders meeting and conduct shareholders meeting
‧ Establish a spokesperson system and investor relations contact
‧ Set up the Investors tab on the Company website

Contact: Accounting Supervisor- Manager Luo
TEL:(02)2389-9200 #735
Suppliers
Suppliers【Main Issues of Concern】
● Supplier management ● Economic benefits
‧ Procurement and supplier communication
‧ Conduct supplier visits

Contact: Procurement Unit- Commissioner Lu
TEL:(02)2389-9200 #725
Society
Society【Main Issues of Concern】
● Community participation
‧ Establish a foundation to participate in public welfare activities

Contact: Academic Affairs Unit- Director Chen
TEL:(02)2389-9200 #705