
Governmental Organization【Main Issues of Concern】 ● Corporate governance ● Labor-management relations ● Occupational safety ● Compliance with all laws and regulations
‧ Participate in the promotion and briefing held by the competent authority
‧ Receive correspondence from the competent authority and assist in the promotion of various policies
‧ Maintain good interaction with the competent authority and keep updated with the latest laws and regulations
Contact: General Affairs Unit- Director Zhou │ Human Resources Unit- Manager Lin │ Service Unit- Commissioner Lin TEL:(02)2389-9200 #704 / 720 / 736
Contact: General Affairs Unit- Director Zhou │ Human Resources Unit- Manager Lin │ Service Unit- Commissioner Lin TEL:(02)2389-9200 #704 / 720 / 736

Customer【Main Issues of Concern】● Customer service ● Customer satisfaction ● Product quality
‧ Customer satisfaction survey
‧ Strengthen the promotion and training of personal information law and protect the privacy of customers
‧ Cooperate with customers' product, environment, responsibility, other requirements and inspections, and assist in prevention and continuous improvement
Contact: Academic Affairs Unit- Director Chen TEL:(02)2389-9200 #705
Contact: Academic Affairs Unit- Director Chen TEL:(02)2389-9200 #705

Employees【Main Issues of Concern】 ● Employee benefits ● Occupational health and safety ● Education, training and career development
‧ Regular labor-management meetings
‧ Provide employees with free health check and consultation on a regular basis
‧ Establish employee suggestion mailbox
‧ Allocate education and training budget
Contact: Human Resources Unit- Manager Lin TEL:(02)2389-9200 #720
Contact: Human Resources Unit- Manager Lin TEL:(02)2389-9200 #720

Shareholders / Investors【Main Issues of Concern】 ● Company financial information ● Company operation status ● Company law compliance status
‧ Regularly announce operational overview and financial information
‧ Provide annual report of shareholders meeting and conduct shareholders meeting
‧ Establish a spokesperson system and investor relations contact
‧ Set up the Investors tab on the Company website
Contact: Accounting Supervisor- Manager Luo TEL:(02)2389-9200 #735
Contact: Accounting Supervisor- Manager Luo TEL:(02)2389-9200 #735

Suppliers【Main Issues of Concern】 ● Supplier management ● Economic benefits
‧ Procurement and supplier communication
‧ Conduct supplier visits
Contact: Procurement Unit- Commissioner Lu TEL:(02)2389-9200 #725
Contact: Procurement Unit- Commissioner Lu TEL:(02)2389-9200 #725

Society【Main Issues of Concern】 ● Community participation
‧ Establish a foundation to participate in public welfare activities
Contact: Academic Affairs Unit- Director Chen TEL:(02)2389-9200 #705
Contact: Academic Affairs Unit- Director Chen TEL:(02)2389-9200 #705